The 2-story office building has been home to Macy's Credit Customer Service Department for 20 years. Macy's has filled this building to capacity and due to growth had lost many of the amenities that attract and retain employees. A new addition was proposed. W5 DESIGN performed programming, planning and initial budget for this project which includes a Training Center, open office areas, Cafetorium, kitchen, outdoor dining, along with private offices, conference rooms, and huddle areas. The "Town Square" on the 2nd floor serves as the hub of employee activity as well as providing respite.

W5 DESIGN proposed the addition to be adjacent to the existing building with a 25' green space in order to maintain existing offices with windows as well as to minimize construction cost to remodel the exterior skin. 

"The key to great design is
capturing the spirit of the client
and the essence of the space."